Taxi in Palma via WhatsApp: The Easy Way to Book

Book a Taxi in Palma on WhatsApp (How It Works)

Palma now lets you request a taxi through WhatsApp—no calls, no separate app needed. It’s quick during busy hours and handy if you don’t speak much Spanish.

✅ Step-by-step (WhatsApp)

1. Start a chat with +34 971 40 10 10.
2. Send a simple “Hola” and follow the prompts.
3. Share your live location (or type the address) and choose now or later (you can pre-book up to 7 days).
4. You’ll get a confirmation with a live vehicle tracker and license plate.

(This WhatsApp channel is run by the unified Palma taxi dispatch; it launched publicly in 2024 and sits alongside phone lines and the TaxiClick app.) Fibwi Diario

☎️ Prefer to call?

• Radio Taxi Palma (dispatcher): +34 971 40 14 14 (main line).
• Alternate call centre: +34 971 40 00 04. Official dispatcher numbers are listed by the operator.

📱 Prefer an app?

If you like full in-app scheduling and fare estimates, use TaxiClick (Palma’s supported app). Download TaxiClick and link a payment method for smoother airport pickups. Fibwi Diario

🧭 Quick Guide

🚖 Tips for Smooth Pickups

• Pin precisely: Drop the pin at the doorway you’ll wait at (use “Share location”).
• Add notes: Mention child seats, van, wheelchair, or extra luggage in your first message.
• Airport specifics: Tell the driver Terminal & Door. PMI has multiple pick points—being exact speeds things up.
• Peak times: Summer evenings and rainy days are busiest. WhatsApp queueing is often faster than calling.
• Cash vs card: Most taxis accept cards, but carry a small cash backup just in case.
• Receipts: Ask the driver to print or email one—helpful for expense claims.

🧒 Families & Accessibility

• Strollers/boosters: Add it in your WhatsApp message so dispatch sends a suitable vehicle.
• Wheelchair users: Ask for a rampa (ramp-equipped vehicle); add ETA flexibility at peaks.
• Late nights with kids: Share live location and wait inside well-lit areas until the car arrives.

✈️ Airport (PMI) Playbook

• Landing: Message as you reach baggage claim so the car times your exit.
• Meeting point: Confirm “Arrivals, Door X” in the chat.
• Outbound flights: Pre-book on WhatsApp the day before; add your flight time and bags.

⚠️ Good to Know

• Language: The WhatsApp bot is in Spanish, but it’s menu-driven and simple.
• Service area: Palma proper + nearby areas; for far-out trips ask for a fare estimate in-chat.
• Receipts & lost property: Keep your license plate or booking ref from the chat.

🔗 Useful Links

• Download TaxiClick app
• How to get from Palma Airport to the City
• Taxis in Mallorca: Fares & Night Rates